Author: LPF
Keywords: CreatedByIRIS_DPE_12.03

SHIFT DUTIES 1:00-6:00pm

GENERAL DUTIES 

At the beginning of the shift: 
1.	Meet with the volunteer on the previous shift to become aware of any important issues and obtain keys from them. 
2.	Check the bulletin board and log 
3.	Keep both file cabinets LOCKED AT ALL TIMES for security reasons 

Log any information which should be shared with the staff and advise the next shift volunteers of any problems or unusual situations: DATE AND SIGN WITH FIRST NAME AND LAST INITIAL all entries in the log book.

Do not store food for any guests, except medical reasons. 

Take phone referrals and complete intake forms as necessary. 

Help with cleaning (e.g. vacuuming as needed), sorting, answering the phone and door. 

Replenish supplies in kitchen (i.e. toilet paper, paper towels, guest supplies (personal hygiene kits and individual items in drawers). 

Keep an eye on various forms used. Become familiar with the copiers in the office and front room. Make copies of forms using the Master in the blue binder by the copier. Otherwise leave a note stating what forms need to be replenished. 

SHIFT DUTIES:

1.	Complete any laundry not finished by morning staff. 
2.	Complete clothing requests. 
3.	DO NOT ALLOW GUESTS BACK INTO HOUSE UNTIL 4:00PM. If absolutely necessary escort them-NEVER LEAVE THEM ALONE-theft issues. 
4.	Record guests' arrivals and departures on the Day Sheet when they return after 4:00PM. 
5.	Help prepare and serve supper at 5: 15PM. Make sure enough drink pitchers are made (4 gallons or 2 pails). You are encouraged to eat with the guests, if possible. 
6.	Clean clothes can be put in dining room at supper time, where guests can pick them up. 
7.	Make sure bags with guest's belongings are properly recorded and placed in appropriate Guest Belongings closet. No bags or items should be in hallway. 
8.	Randomly check bags and backpacks at least 2 to 3 times during shift as a deterrent. 
9.	When a guest is leaving be sure to pack their meds, cell phone, etc. from the file cabinets - CHECK OVERFLOW DRAWER TOO! 

INTAKE SHEETS (3):
Phone/Personal Intake Sheet (screening)
Admission
Coordination of Services

DAY SHEETS:
Morning & Evening
Our Communication & Tracking

EXTENSIONS:
Check File – Call Richard or George BEFORE changing Date

NO CHORE LIST:
If Guest has change in schedule – long term: enter on sheet. For just next day: enter on Day Sheet. (For 6:00-11:00 shift)

NO CHANGING OF ROOMS – domino effect, other Guests will want to.

CHORES:  
Check that chores are done if morning shift has not, DO NOT TRUST GUESTS. If morning shift leaves notes, enforce them when Guests return.

SAFETY:
Keep Exit Doors and Hallways Clear – Laundry baskets & bags should not block
Turn lights on in stairways as it is dark
Thermostats: Keep at 70° to 72°

Remember – We are a team ministry.  What we do affects other shifts, for good or bad. Communicate and be consistent.